White Label IT Services for MSPs & IT Companies
Enterprise IT delivered under your brand.
White-label IT for MSPs, IT companies, software firms and telcos, we work behind the scenes under your brand while you keep 100% ownership of the client.
Your backend, handled. Your brand, front and centre.
Invisible under your brand
We operate quietly behind the scenes, branded tickets, branded comms, no Synex in sight.
You keep the client
You retain 100% of the client relationship and billing, we never compete for your customers.
Scale without hiring
Add capability and coverage on demand, without stretching or growing your internal team.
One company covers your entire backend.
Helpdesk & Remote Support
Level 1 to Level 3, answered under your brand, nationwide.
Onsite IT & Field Services
Boots on the ground across Australia for installs and field work.
Cybersecurity Assessments & Remediation
Security assessments and remediation to harden client environments.
Microsoft 365 & Google Workspace Migration
Seamless mailbox, file and tenant migrations, done for you.
Cloud Migrations
Lift-and-shift and re-platform projects to Azure and beyond.
IT Procurement & Deployments
Source, configure and deploy hardware and licensing at scale.
Built for partners, not competitors.
We power the backend for the businesses that serve clients, you stay the brand they know and trust.
White-label IT, answered.
Will my clients ever know it’s Synex?
No. We work entirely under your brand, your logo on tickets, your name on the phone, your domain on emails. To your clients, it’s all you.
Do you take over our client relationships?
Never. You retain 100% ownership of the client and the billing. We’re your silent delivery partner, we never compete for your customers.
What levels of support do you cover?
Everything from Level 1 helpdesk through to Tier 2/3 escalations, plus onsite field services, telephony support, migrations, deployments and security uplift.
Can you support clients outside our state?
Yes. We deliver remote support nationwide and onsite field services across Australia, so you can take on clients anywhere without opening new offices.