Australia-Wide IT Support & Remote Services
IT support for your business, anywhere in Australia.
Wherever you are in Australia, Synex keeps your technology running, fast remote support plus managed IT, cyber security, Microsoft 365, cloud, telephony and web, all from one partner.
One IT partner, the whole country.
Fast remote support
Secure remote tools let us resolve most issues in minutes, no matter which state or time zone you’re in.
Every service, one partner
Managed IT, cyber security, Microsoft 365, cloud, telephony and web, a complete technology partner, delivered remotely.
Onsite when needed
Field technicians across the major capitals, plus a trusted partner network for onsite work anywhere in Australia.
Everything your team needs, delivered remotely.
24/7 monitoring & helpdesk
Proactive monitoring with a responsive local support desk.
Onsite & remote support
Technicians in major capitals plus a trusted national partner network, with fast remote fixes.
Cyber security & backups
Layered protection, patching and tested nightly backups.
Microsoft 365 & cloud
Licensing, migration and day-to-day management included.
Strategy & vCIO
Quarterly roadmap reviews to keep your tech ahead.
Procurement & setup
Hardware sourcing, provisioning and device lifecycle.
Remote IT support, right across Australia.
From the capital cities to regional and remote sites, if you’re in Australia, we’ve got your technology covered.
Australia-wide IT support, answered.
Do you really support businesses Australia-wide?
Yes. Our remote-first model means we support businesses in every state and territory, from the capital cities to regional and remote locations, across all Australian time zones.
How does remote support work?
We connect securely to your devices with your permission, diagnose and fix issues live, and manage your systems proactively in the background, most problems are resolved without anyone leaving your office.
Can you provide onsite support if we need it?
Yes. We have technicians across the major capitals and a trusted partner network for onsite work elsewhere, so you get hands-on help wherever you are when it’s needed.
Can you take over from our current IT provider?
Yes. We handle the whole transition with zero downtime. We document your environment, take over support seamlessly and keep your team running throughout.